From First Connection to Lasting Customer Relationships

Bring your customers, contacts, and business relationships together in one organized workspace. Miracal makes it easy to discover customers, open conversations, access profiles, and manage ongoing relationships without switching between multiple applications.

Turn customer conversations into productive business interactions. Miracal supports rich messaging with text, voice notes, images, videos, documents, stickers, and real-time voice and video calls. Your conversations are protected with end-to-end encryption, helping keep private business communication secure between participants.

Give customers a better way to discover what your business offers. Create a rich catalog for your products and services and share individual items directly inside conversations. Add product images, descriptions, pricing, SKU information, and collections so customers can understand your offering without leaving the conversation.

Miracal helps businesses handle repetitive customer communication with built-in automation and quick-response tools. Keep customers informed with automated greetings, away messages, and reusable reply templates. Use customer labels to organize conversations and quickly identify where each customer stands in your business journey.

A customer conversation doesn't have to end with a message. Miracal helps businesses turn active conversations and leads into orders. Once a customer is ready to purchase, convert the conversation into an order and track its progress through the complete order lifecycle. This creates a connected journey between your conversations and your business operations, helping you keep customer communication and order information together.

Customer relationships continue after an order is completed. Miracal gives businesses tools to stay connected with their audience through statuses, broadcasts, channels, and targeted customer communication. Share announcements, product updates, offers, important information, or business updates with the people who matter to your business.

Miracal lets you securely connect your business account to supported web or desktop clients through QR-based device pairing. The pairing process uses a cryptographic handshake to establish a trusted connection without exposing sensitive session information through the QR code itself. Manage connected devices from your account and remove access from devices you no longer trust.

Some business conversations are better handled face-to-face or in real time. Miracal integrates voice and video calling directly into the communication experience. Whether you're speaking with a customer, coordinating with your team, or joining a multi-party call, Miracal provides real-time communication within the same business workspace.

When a business interaction requires real-time location information, Miracal allows users to share their live location directly through conversations. Location updates can be shared in real time while the session remains active.

Miracal is designed around secure communication principles. Messages and media can be encrypted on the user's device before transmission, helping ensure that communication remains protected throughout its journey. The platform uses cryptographic key exchange and AES-GCM-based encryption for protected message payloads. Private keys and authentication-related secrets are stored using platform-secure storage mechanisms.

Miracal supports encrypted backup workflows for business data and media. Local application data can be prepared for secure backup and synchronized with supported cloud storage. This provides a recovery path when moving to another device or restoring your business workspace.

Connect

Bring customers and business contacts together.

Communicate

Chat, share media, and connect through voice and video.

Showcase

Present products and services through your business catalog.

Engage

Use automation, quick replies, labels, broadcasts, and channels.

Convert

Turn customer conversations into trackable orders.

Manage

Follow orders, customers, conversations, and business activity.

Grow

Stay connected with customers through updates and ongoing communication.