Miracal Business App Resources
Everything you need to get the most out of Miracal Business App — guides, support, and answers, in one place.
15-Minute Setup
Follow our 6-step guided checklist to configure your business profile, operating hours, and catalog.
Catalogs, Orders & Bots
Master business messaging, product collections, away automations, and multi-device pairing.
Instant Resolution
Find answers to all top business operations questions or contact our dedicated support team.
Setup Guide
A complete walkthrough from install to your first order: creating your business profile, adding your first catalog items, configuring automations, and sharing your chat link. Designed to take under 15 minutes from download to "ready for customers."
- 01Install app & create business profile3 mins
- 02Add first catalog items & pricing4 mins
- 03Configure greetings & away automations3 mins
- 04Publish QR code & shareable link2 mins
- 05Accept your first order in chat3 mins
Quick Start Checklist
Track your progress towards full retail readiness. Click any item to check it off.
Guides by Feature
Master every pillar of Miracal Business App with operational playbooks and real-world examples.
Building Your Catalog
How to structure collections so customers find what they want fast, write product descriptions that answer the question before it's asked, price consistently across your catalog, and use shareable product links in ads, social posts, or direct messages to skip straight to a specific item.
Automating Your Responses
How to write a greeting message that feels personal instead of robotic, when to use a scheduled vs. manual away-message, and how to set up slash-command shortcuts for the handful of questions that make up most of your daily chat volume — freeing you to focus replies on questions that actually need a real answer.
Managing Your Sales Funnel
How to use labels (New Lead, Order Pending, Paid, VIP Customer) as a lightweight pipeline — filtering your chat list by label to see exactly who needs a follow-up today, without needing a separate CRM tool or spreadsheet.
Running Broadcasts & Channels
The difference between a broadcast list (one-time announcements to a defined customer segment) and a channel (an ongoing, subscribable feed) — and how to use each without customers feeling spammed: segment by purchase history, keep frequency low, and lead with value (a restock, a genuine discount) rather than generic promotion.
Multi-Device Setup
How the QR-code pairing handshake works to link a Web or Desktop companion without ever exposing your session keys, how to add a team member to respond from the same business number, and how encrypted cloud backup keeps your full chat history, media, and catalog recoverable if you switch or lose a device.
Calling for Business
When to move a conversation from chat to a call — complex orders, service quotes, or de-escalating a frustrated customer — and how multi-party calling supports bringing in a second team member without dropping the customer from the conversation.
Frequently Asked Questions
Everything You Need to Know About Miracal Business
Whether you're just getting started or looking to get more from Miracal, find quick answers to the most common questions about messaging, business tools, connections, security, and more.
Support
Direct access to dedicated engineering and product support specialists.
Contact Support
Reach our support specialists directly from within the app via Settings → Help & Support, or send us an email at support@miracal.app.
Email Support TeamReport an Issue
Found a bug or something not working as expected? Use Settings → Report a Problem to automatically package sanitized device logs, or email bugs@miracal.app.
Submit Issue ReportCommunity
Join thousands of other Miracal Business App users to share growth tips, discover workflows, request features, and swap trade best practices in our merchant peer groups.
Join Merchant CommunityLegal & Trust
Review our strict data stewardship, commercial terms, and enterprise cryptographic policies.
Privacy Policy
End-to-end encryption, metadata minimization, and customer data rights.
Terms and Conditions
Merchant terms of service, platform compliance, and commercial guidelines.
Cookies Policy
Essential local cookies, performance diagnostics, and consent controls.
Trust & Safety
Cryptographic verification, anti-fraud guardrails, and compliance standards.
Business Privacy
Dedicated enterprise data isolation and zero-access cloud policies.
Status Page
Live uptime metrics, latency benchmarks, and scheduled maintenance history for all global message gateways and media servers.
View Live Status PageWhat's New
Release notes covering new features, performance improvements, and bug fixes for every client version — check in-app under Settings → What's New, or read the changelog.
Browse Full Changelog