Cookies Policy
No Third-Party Ad Cookies: We do not work with ad-tracking networks or data brokers. Cookies on Miracal Chat are used solely for authentication, security, and essential storefront features.
What are cookies, and what does this policy cover?
Cookies are small pieces of text used to store information in your web browser. We use cookies — and similar technologies like local storage and device identifiers — to store and retrieve information when you use Miracal Chat, including our website, storefronts, and chat features.
This policy explains what cookies we use, why we use them, and the choices you have. Except as otherwise stated here, our Privacy Policy applies to how we process any data collected through cookies.
Why do we use cookies?
Cookies help us provide, protect, and improve Miracal Chat — for example, by keeping you logged in, remembering your storefront preferences, and detecting bots or fraudulent activity. We use two types:
Session Cookies
Deleted automatically when you close your browser. These keep your shopping cart or active chat session alive while navigating products.
Persistent Cookies
Stay on your device until they expire or you delete them. These remember your merchant credentials, theme preferences, and security tokens across visits.
We use cookies for the following purposes:
| Purpose | What it does |
|---|---|
Keeping you logged in | Remembers your Shopper or Seller session so you don't have to log in on every page. |
Remembering preferences | Stores things like your last-viewed catalog category, currency, or storefront UI settings. |
Security & fraud prevention | Helps us tell real visitors apart from automated bots, and detect suspicious account activity. |
Understanding usage (analytics) | Tells us, in aggregate, which pages or features are used most, so we know what to improve. |
Enabling core features | Some embedded features (e.g. delivery zone maps, checkout payment forms) rely on cookies to function. |
We do NOT use cookies to:
- Build advertising profiles about you or track your browsing habits
- Track your activity across other, unrelated websites or external applications
- Sell, license, or share your browsing behaviour with advertisers or brokers
Where do we use cookies?
We place cookies on your device when you:
Do other companies use cookies in connection with Miracal Chat?
Only where a specific embedded feature strictly requires it. For example:
Payment Processors
Payment gateways may set essential cookies on checkout pages to securely process transactions and prevent unauthorized payment fraud.
Maps & Delivery Widgets
Delivery-zone widgets, if embedded on a storefront, may set technical cookies from that mapping provider to render delivery circles.
Basic Aggregated Analytics
First-party telemetry tools to count aggregate visits, configured strictly to avoid identifying individual users.
We do not work with third-party advertising or ad-measurement companies, so you won't see ad-network cookies from Miracal Chat, and your activity here isn't shared for advertising purposes on or off the platform.
How can you control your information?
You can control or delete cookies through your browser settings at any time:
Block all cookies
Note this may prevent you from staying logged into your storefront or completing a payment.
Delete existing cookies
Clears stored preferences and active sessions; you will simply need to log in again upon your next visit.
Block third-party cookies only
A middle ground that keeps core Miracal Chat features working while limiting embedded third-party cookies.
Most web browsers let you manage these preferences under Settings → Privacy & Security → Cookies.
Changes to this policy & Contact us
We may update this Cookies Policy as we add or change features. If we make material changes, we will update the "Effective from" date and, where required by law, notify you before changes take effect.
Miracal Chat Privacy Operations
Operating Entity: Hindustaan Innovations Private Limited
Email: support@miracal.in
Registered Address: Raipur, Chhattisgarh - 492001, India