Miracal Help Center

Get Help. Find Answers. Keep Your Business Moving.

Need help with Miracal? Find step-by-step guides, troubleshooting resources, and answers to common questions so you can get back to running your business.

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Browse curated guides across nine core pillars of the Miracal Business platform.

🚀

Getting Started

Everything you need to set up your Miracal Business account and get started.

  • Create your business profile
  • Set up your business information
  • Configure operating hours
  • Add your first product or service
  • Set up your business preferences
  • Understand the Miracal Business interface
💬

Messaging & Chats

Learn how to communicate with customers and businesses effectively.

  • Start a new conversation
  • Create group chats
  • Send photos, videos, and documents
  • Send voice notes
  • Share your location
  • Manage chat notifications
  • Use message features
  • Understand message security
🔗

Connections

Build and manage your professional network.

  • Add and manage customer contacts
  • Discover businesses
  • Find potential partners
  • Send connection requests
  • Accept or manage requests
  • View business profiles
  • Start a conversation with a connection
  • Manage your business network
🛍️

Catalog & Products

Learn how to showcase your products and services.

  • Create a product
  • Add product images
  • Add pricing and descriptions
  • Create collections
  • Organize your catalog
  • Edit product information
  • Share products with customers
  • Manage product availability
📦

Orders

Manage the journey from customer conversation to completed order.

  • Create and manage orders
  • Update order status
  • Track pending orders
  • Confirm orders
  • Manage shipped orders
  • Mark orders as delivered
  • Handle cancelled orders
🤖

Business Automation

Save time with automated communication tools.

  • Set up greeting messages
  • Configure away messages
  • Create quick replies
  • Create message shortcuts
  • Manage customer labels
  • Organize leads and conversations
📞

Voice & Video Calls

Get help with Miracal calling features.

  • Start a voice call
  • Start a video call
  • Join group calls
  • Manage microphone and camera access
  • Troubleshoot call quality
  • Manage call notifications
🔐

Privacy & Security

Understand how Miracal protects your business communication.

  • End-to-end encryption
  • Account security
  • Device pairing
  • Secure key storage
  • Backup security
  • Privacy settings
  • Manage connected devices
☁️

Backup & Data

Protect and manage your important business information.

  • Create encrypted backups
  • Restore supported data
  • Manage backup settings
  • Understand cloud synchronization
  • Manage media backups
  • Troubleshoot backup issues
Instant Assistance

Quick Support

Need urgent troubleshooting? Pick a category below for rapid resolution.

Account & Login

Having trouble accessing your account?

Get Help

Messages

Having problems sending or receiving messages?

Get Help

Calls

Experiencing audio, video, or connectivity issues?

Get Help

Catalog

Need help managing your products or services?

Get Help

Connections

Having trouble connecting with customers or businesses?

Get Help

Security

Have questions about privacy, encryption, or account security?

Get Help
24/7 Assisted Channels

Still Need Help?

Couldn't find what you were looking for? Our support resources are here to help you troubleshoot problems, understand features, and get the most out of Miracal Business.

Your Business Doesn't Stop. Neither Should Your Support.

Find the information you need, solve problems faster, and get back to serving your customers.

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CO: B-41, Sector-8A, Kamal-Vihar,
Raipur (C.G.) - 492001
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